Privacy Policy

At TEAM TELECOM, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, services, or interact with us. By using our platform, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, address, phone number, email address.
• Payment Information: Credit/debit card details, billing information (encrypted and processed securely).
• Account Information: Login credentials and preferences.
• Device and Browsing Information: IP address, device type, browser type, and cookies to enhance your user experience.
• Order Details: Purchase history and transaction data.
• Communication History: Messages or queries submitted via our customer support.

2. How We Use Your Information

The information we collect is used to:

• Process and deliver your orders efficiently.
• Provide customer support and address inquiries.
• Improve our website performance and user experience.
• Personalize recommendations and marketing communications (with your consent).
• Comply with legal obligations and ensure secure transactions.

3. How We Protect Your Information

• We implement industry-standard encryption technologies to secure sensitive data.
• User data is stored in protected databases with restricted access.
• Regular updates and monitoring are carried out to prevent unauthorized access or breaches.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

• Payment processors to complete transactions securely.
• Delivery partners to ensure accurate order fulfillment.
• Legal authorities if required by law or for fraud prevention.
• Third-party analytics providers to improve our website’s functionality.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for marketing communications.
• Delete or restrict the processing of your data, subject to legal obligations.
• Lodge a complaint with relevant data protection authorities.

6. Cookies

Our platform uses cookies to enhance your experience. Cookies allow us to:

• Remember your preferences and previous interactions.
• Analyse website traffic and user behaviour.
• Improve the speed and functionality of our website.

You can control cookie settings through your browser, but disabling cookies may affect certain features.

7. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

• • Email: support@teamdubai.ae
  • Phone: +971 54 3400225